
Terms & Conditions
Last updated: October 31, 2026
These SMS terms apply to text messages sent by The Memphis Amusement Company, Inc., doing business as Memphis Kiddie Park ("We", "Us" or "Our"), 10340 Memphis Ave, Brooklyn, OH 44144. They are separate from Our other terms, and they apply only if You have agreed to receive text messages from Us.
SMS Terms
What We Send
- Party and group reservations: texts about Your reservation, which may include an opt-in confirmation, a link to confirm Your reservation and pay any deposit, reminders to confirm, confirmation that Your event is booked, and a reminder before Your event.
- Birthday Club members: a temporary password when You request one by text message.
- Our staff: account notices, verification codes, temporary passwords, and work-related alerts.
We do not use these text messages for marketing or promotions.
How You Agree
Party and group customers agree when Our staff ask, for that reservation and telephone number. Birthday Club members' parents or guardians agree by ticking a box when registering or on the account's profile page. Staff agree during onboarding. Agreeing is not a condition of purchase. By agreeing, You confirm that You are authorized to use the mobile number You gave Us, and that You will tell Us if it changes.
Frequency and Cost
Message frequency varies. A reservation generally involves no more than six text messages. Message and data rates may apply; Your mobile carrier sets them, and We do not charge for text messages.
How to Stop and How to Get Help
Reply STOP to any message to stop receiving text messages from that number. This applies to all later text messages from that number, including about a new reservation, until You reply START. We will confirm by text message that You have opted out. Stopping text messages does not cancel a reservation or account, and We will continue to send required information by email.
Reply HELP for help. You can also call (216) 941-5995, or email [email protected] about a reservation or [email protected] about the Birthday Club.
Delivery
Text messages are a convenience. Delivery depends on Your device and mobile carrier and is not guaranteed. Mobile carriers are not liable for delayed or undelivered messages. A late or missed text message does not change a deadline or the terms of a reservation; those are in the confirmation information We send You by email.
Privacy
Our Privacy Policy explains how We handle personal information.
General Terms
We may change these terms by posting a new version on this page and updating the date above. To the extent permitted by law, We are not liable for losses arising from a delayed, undelivered or misdirected text message. These terms are governed by the laws of the State of Ohio.